
Frequently Asked Questions
Get answers to the most common
questions we hear.
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Home Security System and Automation FAQ
Well, Alarm Vision has over 30+ years experience in the industry and knows just about everything there is to know about Security. Not to mention we are a locally owned and operated full service security company.
Absolutely! In fact, wireless security has made great strides over the past 20 years since it was introduced. The wireless systems now have 5 year lithium batteries and are an internally supervised wireless system. In the event of a low battery or power loss, the system notifies you of the low battery so you can get it replaced.
This is a great question. The wireless system has built in "smash and grab" technology. In the event the panel is tampered with, it immediately sends a signal to the Central Station as a" tamper burglar" event and the Police are dispatched immediately!
This is correct! We use a cellular unit in all of our systems so a phone line is NOT needed. Not to mention, there is NO phone line to be cut in order to prevent the system from dialing the Central Station to dispatch the Police.
You can add on lights, thermostats, IP cameras, door locks and the doorbell. All of this can be managed through the app from your smartphone or from a computer from anywhere in the world!
Yes, we can do any job, big or small, whether it is residential or commercial.
Yes, however I encourage you make sure you aren't getting hit with a "bait and switch" advertising message. I've seen those commercials also. They show door locks, cameras, thermostats and lights and then tell you that you can get a system for free for a very low monthly fee. You can NOT get all of these add on automation products for free. Call us and we'll go over all of the options and discuss what's best for you and your budget.
We offer a Lifetime warranty on all parts and labor for as long as you are being monitored by us. You will never pay a fee in the event of a problem as long as we are monitoring your system!
We offer a 2year unlimited warranty on all parts and labor on everything we install regardless of whether there is a monthly fee. After the 2 years we offer an extended warranty on installs that aren't already paying a monthly monitoring fee for the Lifetime warranty.
We understand what you're saying however, everyday there are homicides, burglaries, and rapes. Each of these events could be avoided with the proper security install or at least help could have been on the way. Isn't it better you have protection and not need it than to need the protection and not have it? It only takes 1 time and your life could be changed forever. We pay hundreds of dollars each month for homeowners insurance and car insurance just in case we have a problem. You can pay much less to protect your LIFE and home. This is very inexpensive considering that lives cannot be replaced.
Yes. Insurance companies want you to have security in your home! Therefore, they are willing to give you up to a 20% discount for having a monitored burglary and fire system installed. Having a cellular unit can increase that discount even more.
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100% Satisfaction Guaranteed
“We have been 100% Satisfied From the first phone call to the actual use of our security system. The installation technician was knowledgeable, courteous and on time. He was able to answer all my questions and get the system up and running quickly. Thank you for making our home secure and at a very affordable price!” — Leslie E. | Glendale



Find out today how Alarm Vision can add home security to your life
"The technicians were efficient and very friendly. They showed us the entire system before they left and made sure we were comfortable with everything before they left."
Diane B. - Glendale, AZ
"Alarm Vision’s customer service team is known for going above and beyond. In the event of an emergency, you can trust associates to respond quickly and kindly."
Alan G. - Mesa, AZ
Alan G. - Mesa, AZ
